ACCESSIBILITY STATEMENT
Neilcrase is committed to providing excellent service to all of our customers, including those with disabilities. To accomplish this, Neilcrase strives to make its site complaint with W3C Web Content Accessibility Guidelines (WCAG) 2.0 Level A/AA success and conformance criteria. Neilcrase has invested a significant amount of resources to help ensure that this website is made easier to use and more accessible for people with disabilities, consistent with its strong belief that every person has the right to live with dignity, equality, comfort and independence. We are actively working to increase accessibility and usability of our website to everyone. Please be aware that our efforts are ongoing.
TERMS & CONDITIONS
1. Acknowledgement and Acceptance
1.1. These Terms and Conditions ("T&Cs") govern your access and use of our website (located at www.neilcrase.xyz) and related services including the ordering, purchase and delivery of products from our website and subscriptions to our e-newsletter (collectively, our "Website").
Shipping & Delivery Policy
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide.
Returns, exchanges & product claims
A helping hand if the product isn’t right for you
What happens after you receive your order is as important to us as before it’s finalized. See here for information on how to make a return, an exchange, or a product claim. And of course, we always offer a 30-day return and exchange policy, calculated from the day you receive your order. Return shipping is free, but please note that export fees may apply.
